Frequently Asked Questions About Self Storage

How do I reserve a self storage unit in California?

Reserve a storage unit online in minutes or stop at your local Pouch Self Storage location!

What unit sizes are available, and how much do they cost?

Pouch Self Storage offers a wide range of storage unit sizes, from small to extra-large, making it easy to find the space that suits your needs. Unit sizes and prices vary by location. Contact one of our team members, and they will happily help you figure out the best size for you!

How do I know which self storage unit I need?

We have an online storage calculator that helps you determine the ideal storage unit size based on how many items you plan to store.
 
When choosing a storage unit, consider how long you plan to store your belongings and how often you’ll visit. A drive-up access storage unit is ideal for frequent visits to pick up hobby supplies or drop off inventory for your small business. A climate-controlled storage space, on the other hand, is better for long-term storage during a move.

What documentation do I need to rent a self storage unit in California?

When you rent self storage in California from Pouch Self Storage, please provide a government-issued ID, such as a driver’s license or passport. If you need to rent a vehicle or RV storage, bring your up-to-date registration and insurance to streamline your rental process.

Do I need to sign a long-term contract?

No, you do not need to sign a long-term contract with Pouch Self Storage. Enjoy self storage in California with us for the short or long term with our convenient month-to-month leases. No commitments or contracts required!

How do I pay my storage bill with Pouch Self Storage?

Pay online using any major debit or credit card, visit your facility during office hours, or use our self-service 24/7 kiosk in some of our locations if you can’t make it to our office hours.

Do you offer security features at Pouch Self Storage?

Your peace of mind matters to us, which is why we provide various security features at our storage facilities, such as:
 
– 24-hour video monitoring with high-definition cameras
– Electronic gate entry
– Perimeter fencing
– Storage unit alarms
 
Please contact your nearest Pouch Self Storage-operated facility to confirm what security features are available.

What forms of payment does Pouch Self Storage accept?

We accept Visa, Mastercard, Discover, and American Express! You can also ask the team members about the Pouch credit card auto-pay program.

Are any discounts available at Pouch Self Storage?

Yes! Make your affordable storage unit in California even more budget-friendly with one of our discount options, where they’re available, such as:
 
– Senior discount
– Teacher discount
– Student discount
– Law enforcement discount
– Fire personnel discount
– Active-duty military discount


How can I use my self storage unit?

There are many ways you can use your self storage unit. Pack up belongings during a move or renovation project, organize your college furniture near campus over the summer, or store your car while you’re temporarily relocating for military service. Our storage solutions are also convenient for business storage when you need more room for equipment and inventory.

Does Pouch Self Storage offer a free moving truck?

Yes! Get free use of our moving truck when you move in. Ask for details at your nearest Pouch Self Storage-operated facility.

Can I purchase moving and packing supplies on-site?

Absolutely! Pouch Self Storage sells boxes, packing tape, and more. We can even deliver them to you for free, and we accept returns of unused items, too. Each unit comes with a lock, but you can purchase a second one for added protection.

When can I access my storage unit?

Our access hours are typically from 8:00 a.m. to 5:45 p.m. on Sundays and Saturdays, from 7:00 a.m. to 6:45 p.m., Monday through Friday. Our Santa Ana storage facility at 1340 E. Edinger Avenue offers 24-hour access.

Please note that all our storage facilities are closed for major holidays. Check with your nearest Pouch Self Storage-operated facility for details!

What holidays are you closed on at Pouch Self Storage?

Pouch Self Storage’s facilities in California are closed on the following holidays:
 
– New Year’s Day
– Independence Day
– Memorial Day
– Easter Sunday
– Labor Day
– Thanksgiving Day
– Christmas Day

What is the process to move out?

Provide 10 days’ written notice before your move-out date. All rentals are month-to-month with anniversary billing cycles.

Do you offer jumbo or oversized storage units?

Yes! Pouch Jumbo Storage & Industrial Multi Tenant in Santa Ana, CA, offers oversized storage units, perfect for storing business inventory, personal items, or light workshop use.


Do you offer boat and RV storage?

Yes. Pouch Self Storage offers both covered and uncovered parking spaces for boats, RVs, and vehicles at the following locations:
 
Fountain Valley, CA. In addition to Fountain Valley, we’re a convenient vehicle storage solution for Huntington Beach, Costa Mesa, Westminster, and Santa Ana.
Long Beach, CA. Our vehicle storage facility in Long Beach is easy to reach from Signal Hill, Belmont Shore, and Seal Beach.
Victoria, CA. Serving the areas of Rancho Cucamonga, Ontario, and Fontana. In addition to covered and uncovered RV storage spaces, we sell propane and have a dump station and wash rack available for your convenience.
Lake Forest, CA. Trabuco Self Storage offers convenient RV, car, and boat parking in Lake Forest, with a fenced and gated facility and 24-hour kiosk.
San Juan Capistrano, CA. San Juan Capistrano Self Storage offers vehicle storage solutions near Interstate 5 to help you clear out your driveway or garage.

What other kinds of vehicles can I store with Pouch Self Storage?

In addition to RVs and boats, you’re welcome to store cars, trucks, vans, campers, and more with our team to create more space in your driveway or garage.

Do your storage facilities have wide aisles?

They do! Make storing your car, boat, or RV easier with our wide, accessible aisles that can accommodate oversized vehicles with a limited turning radius.

What are your vehicle storage requirements?

– Your vehicle must be in good working condition. You cannot tow your vehicle to any of our storage facilities.
– Your vehicle must be currently registered and insured.
– The names for the vehicle registration, insurance, and tenant must match.
– You must provide registration and insurance for all vehicles, trailers, toy haulers, boats, Jet Skis, etc.
– You can only store one vehicle per parking space, unless it’s a trailer and a boat or watercraft.

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